Process

What cannot be measured, cannot be controlled. Our project delivery framework is based on best practices of ISO and SEI CMM guidelines. Defined procedures are implemented in a controlled environment for many project delivery aspects including: * Project Management * Communication Strategies * Risk Management * Size & Effort Estimation * Quality Assurance Management * Development Lifecycle Management * Project Metrics * Release Management * Change Control * Support Management * Documentation * Customer Satisfaction Studies At Infogate, we continuously track, evaluate and assimilate latest developments in software engineering & creative research paradigms. Consequently, we develop software of the highest quality for clients by selecting the most appropriate software paradigm, from among - Linear Sequential Model: Waterfall (classic life cycle); Prototyping; Rapid Application Development (RAD); Evolutionary Models: Incremental, Spiral, Object Oriented, Component-based; and, Rational Unified Process (RUP). Our Quality Management System mandates collection of project matrix information at all stages of a project including Effort Variance (%), Schedule Variance (%), Defect Density, Productivity, Efforts till-date (PD), % Completion, project schedule, issues and risks, tasks completed during the reporting period, etc. These metrics help in tracking of the project performance and compliance to the client requirements. The analysis of these figures helps in identification of process improvements and continuous performance improvements in subsequent engagements. We adopt a tool-based approach, where appropriate. Our QMS lays a strong emphasis on Defect Prevention throughout the project life cycle. Emphasis is on catching defects as early as possible in the software development life cycle. Consequently, QA activities such as – independent reviews/inspections, root-cause analysis, internal quality audits and software quality assurance - are conducted at predetermined intervals throughout the project life cycle. Strong management focus of each project is ensured through monthly Project Board Meetings. Metrics have been defined for measuring, tracking and reporting on all aspects of software quality. As a result, we set and meet aggressive organizational quality metric baselines Year on Year. Reference: ISO 9001:2000 Further details and explanations on our Delivery processes are confidential and may be provided on request.

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